Warranty
At LYQO, quality and customer satisfaction are our top priorities. We are proud to deliver products of the highest quality that delight our customers. Therefore, we offer an extended 14-day return guarantee.
Furthermore, our products are subject to the statutory two-year warranty period under Swiss law in case of defects. This means you can rely on the quality of LYQO in the long term.
We want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please contact our dedicated customer support team. We will do everything we can to offer you a quick and uncomplicated solution – be it an exchange of the item or a full refund of your purchase amount. (Insert email address)
Our promise:
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14-day return policy: You have 14 days from the day of your order to initiate a return or exchange.
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Fast processing: Our team processes your return request immediately to ensure you receive a solution quickly.
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Full refund: If you are not satisfied, we will refund the full purchase amount, without you having to worry about hidden fees.
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Free exchange: If you opt for an exchange, we will cover the shipping costs for the new item.
Your satisfaction is our highest concern. Should anything not be to your complete satisfaction, we are here to make it right. support@lyqo.ch
LYQO – Your trust is our drive.